The order period runs from 2:00 p.m. (PDT) Friday, September 28 through 5:00 p.m. (PDT) Sunday, October 14, 2007.

PHI Fall offering period allow for orders by phone and fax. For all others exclusive offering, only online orders will be taken.

Yes. The benefits of placing your order online include being able to:

You may retrieve your password by going to the login page and following the prompts.

If you have any questions or problems regarding your order, please contact our office by phone at 707.824.9879, by fax at 707.824.5843, or by email at orders@paulhobbs.com. Our office is open Monday to Friday from 8am to 5pm PDT.

No. Though our online store is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through our website, we have chosen to disable the “save credit card” feature from the site. This is simply an additional precaution to protect your security.

Setting up your account is simple. You simply need a functional email address and access to the internet.

1. Go to www.paulhobbs.com
2. Click on Account Login
3. In the center of the page, click on ‘log in to your Paul Hobbs Wines account’
4. Log in to your account using your personal login ID (email address) and password. For password assistance, please follow the prompts at the bottom of the log-in page.
5. Use the Edit button to change your password and email address (if necessary), and then update your birthdate, addresses, phone numbers. Note: we will use this email address to confirm and update your order
6. For additional addresses (such as a Shipping address), use the Add button

You must be at least 21 years of age to purchase wine. Paul Hobbs Wines is legally required to maintain the birthdates of its customers.

Please make sure your account information is accurate before placing your order.

1. Go to www.paulhobbs.com
2. Log in to your account using your email address and password
3. Click on “Paul Hobbs Imports Fall Online Offering” to view the offering and your allocation limits for each wine
4. To order wine, enter the quantity desired in the field and then press the Add to Cart button. The total will transfer to the Shopping Cart section on the right side of the screen

Each customer receives an allocation of wines available for purchase from the offering period. Your online account displays the remaining allocation of each wine. The allocation will recalculate during the order period depending on how much wine you have ordered.

Please note: Your allocation does not guarantee the availability of the wine; production is limited and orders will be processed on a first-come, first-serve basis.

Yes. The Shopping Cart on the right side of the screen displays an edit and delete icon next to each item. To change the quantity, click the pencil icon. To remove the item, click the trash can icon.

Yes. Click the Edit Shipping and Sales Tax Information link, located towards the bottom of the Shopping Cart section on the right side of the screen. It will produce an estimate based on the items in your Shopping Cart.

For this offering, only credit card payments will be accepted through our online order system.

If you are ordering online, most ship-to states will offer a “Best Method” shipping option which corresponds to the method described on the back of your newsletter’s order form.

Unfortunately, due to state restrictions we are not able to ship to every state. Click here for more information on alternatives to direct shipping.

If you have an account with 55 Degrees, All Ways Cool, Buffalo’s Shipping Post, or Stagecoach Express, please use their company name and address for your shipping preference, and make sure to provide their phone number in the Shipping field. We will automatically re-calculate your shipping costs if your account permits complimentary pick-up.

We will not be able to offer a Will Call option for the Paul Hobbs Imports Fall Online Offering.    

For more information and a complete table of shipping charges, please click on the Shipping Policy link in the shopping cart section of your account.

“Best Method” is the name our online store uses for the default shipping method to your state. We have carefully selected this method as the most economical in ensuring the safety of your shipment. As our order form indicates, the Best Method is: Ground for shipments to CA, NV; 2-Day Air for shipments to AK, IL, MO, NM, ND, NH, VA and WV; and 3-Tier for the AZ, CO, CT, DC, FL, ID, LA, MA, MI, NC, NE, NJ, NY, OR,  WI and WY.

Our shipping charges cover the cost charged by our fulfillment center, though we often subsidize these costs. The shipping tables are printed on your order form, and are also viewable online through our online store. Simply click the Shipping Policy link in the Shopping Cart section on the right side of the screen. Please note that the shipping charge for (1) 1.5L magnum = (2) 750ml bottles.

Yes. Use our online order system to ship to multiple addresses, including to gift recipients. On the Paul Hobbs Imports Fall Online Offering category page, select Add New from the Ship To drop-down list (located below the Add to Cart button). The Shopping Cart on the right side of the screen will distinguish among the Ship To addresses.

You cannot make changes online to submitted orders.  You may however place an additional order anytime before the end of the offering period.  If you need to change an existing order, please contact our office via email or phone.

We will pre-authorize your credit card when you place your order, and payment will be processed within three weeks of the order date.  If we are not able to fully accommodate your allocation, we will notify you.

Unless otherwise requested or noted, your order will ship during the last two weeks of December. You will receive an automatic email confirmation with tracking number when the wines ship. Delivery times depend on the method. Ground service is usually 1-3 days; Air is 2 days; and 3-Tier is between 4-14 days (for Arizona orders, please allow up to six weeks for delivery). In some cases, your shipment may arrive in two or more separate boxes. All wine deliveries must be signed for someone by at least 21 years of age.

We take great care to ensure the safe shipment of your order. However, if your wine has been visibly damaged during shipment, please contact us within 30 days of delivery to arrange for an exchange or refund.